Welcome to the Engipool.com Help Center! Here you can find answers to common questions, learn how to use the platform, and get assistance with any issues you may encounter. If you need further help, please contact our support team at support@engipool.com.
Click the "Sign Up" button, select "Employer," fill in your details, and verify your email address.
Joining as an employer is free, but service fees apply to completed projects.
Go to the "Post assignment/RFP" section, fill in the project details, and submit it for freelancers to view and bid on.
Review freelancer profiles, skills, ratings, and past work before making a decision.
Use the internal messaging system to discuss project details and ask questions before and during the project assignment.
Deposit funds into escrow, which are released to the freelancer upon project completion and your approval.
Payments can be made using credit/debit cards and PayPal or direct bank transfer.
Define clear milestones in your project assignment or RFP post, outlining specific deliverables and payment schedules.
Provide detailed information about the project's scope, requirements, deadlines, and any specific skills needed.
Yes, you can discuss and negotiate project terms, timelines, and costs before accepting a bid.
Discuss the issues with the freelancer and request revisions. If unresolved, use the dispute resolution process.
Contact our support team to initiate the dispute resolution process and mediate the issue.
Yes, you can hire freelancers for both short-term tasks and long-term engagements.
After the project is completed, leave a rating and review on the freelancer's profile based on their performance.
You can post projects in various engineering fields, including mechanical, electrical, software, and civil engineering.
Set clear expectations, review freelancer profiles, and establish milestones to monitor progress.
Yes, you can invite freelancers directly by visiting their profiles and sending an invitation.
Go to your project management dashboard to make edits or delete the project if needed.
Communicate with the freelancer to understand the delay and renegotiate the deadline if necessary.
Use our Non-Disclosure Agreement (NDA) option when posting your project to protect sensitive information.
Visit our "Help" section or contact our support team at support@engipool.com.
Yes, you can hire multiple freelancers for different aspects of a project as long as it's clearly communicated.
Check the freelancer’s profile, ratings, reviews, and past work to assess their reliability.
Use the escrow system to ensure funds are secure until the project or milestone is completed.